Our name is the program

The Claim is our Mission

Why Not

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We challenge behavior patterns

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We identify barriers

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We enable a change of perspective

The new is our motivation
We identify business opportunities where others don’t even ask questions.

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Our goal: We optimize customer experience, improve customer retention and offer new perspectives for innovations in order to leverage business potential

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The way to success: We connect Advanced Analytics with Data and Behavioral Science insights

Vorsprung durch Behavioral Intelligence

We connect the opportunities of artificial intelligence with behavioral psychology and economic insights

Based on this, we develop and implement strategies for a Behavioral Customer Experience

The results are long-term competitive advantages through superior customer relationships

Founders with conviction. Founders by conviction.

MARC CZESNIK

 

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Studies of Philosophy, Computer Science, Linguistics

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Worked in various international agency networks and corporations, e.g. Publicis Media, Ogilvy, and E.ON IT

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Focus topics: Machine Learning, Data Science, Marketing Technology and Customer Experience Solutions

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Industry knowledge (excerpt): Automotive, E-Commerce, FMCG, Energy supply, Trade, IT, Pharmaceuticals, Insurance

MONIKA SCHÜRHOLZ

 

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Studies of business administration, psychology, scholarship at the University of Georgia

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Worked in various international agency networks, e.g. Lintas, Grey/G2, DDB Needham London, Serviceplan, Ogilvy

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Focus Topics: Behavioral science, consumer insights, customer loyalty and brand strategy

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Industry knowledge (excerpt): Automotive, Insurance and Logistics, Tourism, FMCG, Beauty and Trade

Our Pool of Experience

Companies we worked for before MIIICX.

Operational CX-Excellence

A scalable network for the entire CX value chain

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Operational efficiency and excellence through strategic alliances and cooperation

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Selected experts in numerous disciplines - from research to technology

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Global networking in the field of science